We provide highly professional service from the manufacturer
Service from the manufacturer
We will install the equipment efficiently and in strict accordance with the requirements.
Find out more >
Spare parts and components
We offer a wide range of original spare parts from the manufacturer
Find out more >
GOTS Line Dispatch Service
Consultation on all issues related to the operation of elevators, escalators and travelators
For consultation, call the number
86 132 8687 0771
Timely maintenance of freight and passenger elevators is one of the main conditions for maintaining this type of lifting and transport equipment in good condition throughout the entire period of operation.
Regular maintenance allows you to monitor all elevator systems, promptly identify and eliminate any faults that arise.
Safety requirements for elevators used in administrative buildings, apartment buildings, shopping malls, and other facilities are defined by the provisions of the Technical Regulations of the Customs Union (TR CU) 011/2011. Technical maintenance and repair of elevators at affordable prices in Moscow and other cities of the Russian Federation and the Republic of Tajikistan are included in the list of services of the GOTS elevator company.
What is the production and installation time for the elevator?
Typically, the manufacturing and installation period for an elevator is 30 to 45 days, depending on the complexity of the project.
What maintenance services do you offer?
We offer a full range of maintenance services including remote monitoring, regular inspections and emergency maintenance.
How to order elevator installation?
You can contact us through our website or by phone, and our specialists will help you choose a lift and place an order.
Do you operate in international markets?
Yes, we operate in more than 40 countries, including Russia, Europe, Asia and Africa.
What elevators and escalators does your company offer?
We offer passenger elevators, panoramic elevators, freight elevators, car elevators, hospital elevators, villa elevators, escalators and moving walks.
Where are your elevators manufactured?
Our elevators are manufactured in four factories in China, including the main factory in Guangdong province.
What quality certificates do your products have?
We have ISO9001, ISO14001, OHSMS18001, CE certificates, as well as the Customs Union of the Russian Federation (CU-TR) certification.
Do you provide a warranty on your elevators?
Yes, we provide a warranty for all our elevators. The warranty period and conditions depend on the type of elevator and operating conditions.
What technologies do you use in your elevators?
We use advanced technologies such as gearless traction machines, VVVF drivers and remote control systems.
What is the noise level of your elevators?
Our elevators are characterized by low noise levels due to the use of modern technologies and high-quality materials.
Can the elevator be adapted to individual requirements?
Yes, we offer the possibility of customizing elevators according to customer requirements, including design and functional features.
How often does an elevator need maintenance?
We recommend that you service your elevator at least once a year to ensure reliable operation and safety.
What are the requirements for installing an elevator in a private home?
Installing an elevator in a private home requires minimal shaft space and, depending on the design of the home, may not require a machine room.
Can you provide examples of completed projects?
Yes, you can see examples of our completed projects in the "Our Work" section on our website.
How can I contact your support team?
You can contact our support team via the feedback form on the website, by email or by phone. We work 24/7 to help you.